Concepedia

Concept

consumer uncertainty

Parents

11.3K

Publications

957.4K

Citations

20.1K

Authors

4.1K

Institutions

Contextual Bounded Rationality

1979 - 1985

During 1979–1985, consumer research increasingly treated uncertainty as a defining feature of choice, showing decisions are bounded by cognitive limits and shaped by context. Studies highlighted how extrinsic cues such as warranties and other signaling factors influence risk perceptions and evaluation strategies, moving the field toward cue-driven decision processes. Methodologically, the period popularized controlled experiments and attribution-based analyses to understand how post-purchase experiences and fault attributions alter future behavior.

Uncertainty Cue Integration

1986 - 1997

Online Trust Uncertainty

1998 - 2004

Attitude–Behavior Uncertainty

2005 - 2011

Risk-Value Online Behavior

2012 - 2024