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Contextual Bounded Rationality
1979 - 1985
During 1979–1985, consumer research increasingly treated uncertainty as a defining feature of choice, showing decisions are bounded by cognitive limits and shaped by context. Studies highlighted how extrinsic cues such as warranties and other signaling factors influence risk perceptions and evaluation strategies, moving the field toward cue-driven decision processes. Methodologically, the period popularized controlled experiments and attribution-based analyses to understand how post-purchase experiences and fault attributions alter future behavior.
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Uncertainty Cue Integration
1986 - 1997
Online Trust Uncertainty
1998 - 2004
Attitude–Behavior Uncertainty
2005 - 2011
Risk-Value Online Behavior
2012 - 2024